Contact
We value your questions, requests, and complaints as Prime Istanbul Residences. You can reach us directly through the channels below; your messages will be answered in order during working hours.
Contact Channels
- Phone: +90 554 579 06 43
- WhatsApp: +90 554 579 06 43
- Email: [email protected]
- Address: Yenibosna Merkez Mah. Zübeyde Hanım Cad. A No: 4A, İç Kapı No: Z, Bahçelievler/İstanbul TR
- Website: https://primeistanbulresidences.com
Working Hours
| Monday – Friday | 09:00 – 18:00 |
| Saturday | 09:00 – 14:00 |
| Sunday and public holidays | Closed |
Messages sent outside working hours will be answered on the next business day.
Legal Identity Information (Imprint)
In accordance with Law No. 6563 on the Regulation of Electronic Commerce and the Electronic Commerce Regulation, our service provider information is as follows.
| Trade Name | Prime Istanbul Residences |
| Company Type | Individual |
| Head Office Address | Yenibosna Merkez Mah. Zübeyde Hanım Cad. A No: 4A, İç Kapı No: Z, Bahçelievler/İstanbul |
| Tax Office | |
| Tax Identification No | |
| MERSIS No | |
| Trade Registry No | |
| KEP Address | |
| Year of Establishment | 2026 |
Where Should I Write for Which Topic?
- Order and delivery: Specify your order number at [email protected]
- Returns and exchanges: Follow the steps on the Cancellation, Return and Exchange Conditions page
- Your personal data (KVKK): KVKK Information Text — your applications will be finalized within 30 days
- Commercial communication subscription: You can cancel your subscription via the link in each message or by writing to us
- Press, collaboration and supply: [email protected]
Location
Your Right to Complaint and Appeal
As a consumer, in case of disputes, you may apply to the Consumer Arbitration Committees or Consumer Courts in your area depending on monetary limits. Contacting us before applying often speeds up the resolution.
Request Form
Contact Us
Contact us for reservations and information — our team will get back to you shortly.