Terms, Conditions, and Disclaimer
Effective Date: 05.11.2026
https://primeistanbulresidences.com ("Site") is operated by ERSA İNŞAAT PROJE TURİZM SANAYİ VE TİCARET ANONİM ŞİRKETİ. By using the Site, you are deemed to have accepted these terms. The scope of the terms is determined based on the modules, widgets, and integrations that are active on the site.
1. Definitions
- Site: The website and its subpages published at the https://primeistanbulresidences.com address
- Operator: ERSA İNŞAAT PROJE TURİZM SANAYİ VE TİCARET ANONİM ŞİRKETİ
- User: Natural/legal persons who visit the site or benefit from its services
2. Scope of Services
The services offered through the website are limited to the features enabled by the Operator. The Operator may change the scope, content, and presentation format of the services upon providing prior notice; and may temporarily suspend access due to technical maintenance and updates.
3. Prohibited Behaviors
- Using software, scripts, or automated access tools that could damage the site
- Using another person's identity or payment information
- Copying, reproducing, or using the site's content without permission for commercial purposes
- Transmitting content that violates laws, ethical standards, or the rights of third parties
- Making access attempts that threaten system security
4. Intellectual Property
All content, brands, logos, designs, and software on the site belong to ERSA İNŞAAT PROJE TURİZM SANAYİ VE TİCARET ANONİM ŞİRKETİ or its licensors; they cannot be used without permission.
5. Membership and Account Security
The information you provide when opening an account must be accurate and up to date. You are responsible for maintaining the confidentiality of your password and for all activities carried out under your account; if you notice any unauthorized use, notify us immediately. The operator may suspend or terminate accounts that violate the terms.
6. Booking Conditions
A reservation is established when payment or confirmation is completed. Cancellation and change conditions are subject to the rules shown during booking and the Cancellation, Refund and Exchange Conditions page. Relevant rules apply to reservations that are not used at the specified time.
7. User Contents
The sender is responsible for ensuring that comments, reviews, visuals, and similar content comply with the law. Content containing insults, defamation, hate speech, personal data disclosure, advertising, and spam will not be published or will be removed. By submitting your content, you grant the Operator the right to use it indefinitely and free of charge for publication on the site and for promotional purposes.
8. Messaging Rules
Messaging channels cannot be used for harassment, threats, spam, or sharing content that is against the law. Messages that violate these rules will not be responded to and may be reported to the relevant authorities in necessary cases.
9. Short Link Usage
Short links cannot be used for malware, phishing, misleading redirects, or illegal content. Links violating this rule will be disabled without prior notice.
10. Broadcast Contents
The text, news, and visuals on this website are for informational purposes only and cannot be copied without crediting the source. Content may become outdated over time and does not constitute medical, legal, or financial advice.
11. Disclaimer
The site is provided "as is". The operator does not guarantee uninterrupted or error-free service; it is not responsible for the content of third-party links. To the extent permitted by law, no liability is accepted for indirect damages. Your rights under consumer legislation are reserved.
12. Availability and Pricing — Disclaimer
Availability and prices displayed on the site may change in real-time. When you submit your request, the capacity might be full or the price updated; in such cases, we will inform you and refund any amount paid. The reservation is established once it is approved by our side.
13. Translations — Disclaimer
The website content is available in multiple languages, and some translations are generated automatically. There may be shifts in meaning, omissions, or errors in the translation. In case of any discrepancies, the Turkish version of the text takes precedence.
14. Third-Party Data — Disclaimer
Maps, location, shipping tracking, and similar information are obtained from third-party services. The accuracy, currency, and uninterrupted nature of this data are not under the control of the Operator; the Operator cannot be held responsible for delays or errors originating from the service provider. Shipping delivery times are the commitment of the carrier company.
15. Force Majeure
In unforeseen circumstances such as natural disasters, war, cyberattacks, infrastructure and communication outages, or regulatory changes, the Operator's obligations are suspended.
16. Personal Data
Your personal data is processed in accordance with the Privacy Policy and the KVKK Information Notice; cookie usage is explained in the Cookie Policy.
17. Changes
These terms may be updated; when a new service is introduced on our website, the relevant clause will be added to the text. The current version will be published on this page and will come into effect immediately upon publication.
18. Applicable Law and Competent Authority
These terms are governed by Turkish law. In case of disputes, the İstanbul courts and execution offices have jurisdiction. For consumer transactions, the Consumer Arbitration Boards and Consumer Courts are authorized based on monetary limits.
19. Communication
iletisim@primeistanbulresidences.com · +90 554 579 06 43 · Yenibosna Merkez, Zübeyde Hanım Cad. A No: 4A İç Kapı No: Z, Bahçelievler/İstanbul
